We're excited to introduce Future Miles to the qiibee: Miles & More Loyalty app!
Problem:
We understand that returns can pose challenges, especially when customers have already been rewarded with miles for their purchases. If a product is returned within a specific period, customers could essentially keep the miles for free.Solution:
With Future Miles, admins now have greater control over mile transactions. They can set a delay period (e.g., 30 days) before earned miles are actually sent to the customer. This ensures that miles are only awarded after the return period has elapsed, minimizing the risk of unrecoverable rewards.How it Works:
Admins can easily configure the delay period within the Shopify dashboard. If a customer returns a product within this timeframe, the transaction can be canceled, preventing the distribution of miles. Additionally, admins have the flexibility to manually send out miles earlier if needed.